Reference

duniagames Privacy Policy For Your Account

duniagames Privacy Policy explains how we collect, use and protect the details connected with your account, device and wallet activity.

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CONTACT ROUTES

Get Privacy Help Beside Account Support

A clear contact route matters when you want to ask about your personal data, correct an account detail or question a wallet record. Start from the account help path when you can still sign in; this lets us match the request with the right account and reduces back-and-forth. If login or wallet status stalls, include the phone number linked to your account, the affected device and the relevant payment reference. We use those details to investigate without asking you to send a password or full wallet credentials.

Team online

Account data request

Use the account help path to ask what personal details we hold, why they are used and which account step created them. We may ask for phone verification before discussing account-linked data, so a request is not disclosed to another person.

Wallet record question

For a DANA, OVO, GoPay or QRIS reference, share the date, amount shown in your account and payment status rather than your wallet password. We can compare the account record with the cashier trail and explain the next data-handling step.

Access trouble

If the Privacy Policy request is blocked by login trouble, tell us whether you are using a phone, tablet or desktop and describe the screen you reached. This gives our account support route enough context to verify the request safely.

DATA PRACTICES

How We Handle Your Privacy Choices

We separate the data needed for account operation from settings that help us understand device behaviour.

Account details

We use your phone number and verification result to establish the account path, protect sign-in and respond to account requests.

Device records

When you move from login to the lobby on a mobile browser, we may record device type, browser version, session…

Cookies

Cookies can keep a session working, remember selected settings and show us whether a page loads correctly.

Payment references

A cashier record may contain a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference and its status.

Retention period

We keep account, security and payment records only for the operational or legal period that applies to the relevant purpose.

Change request

To request correction, access or deletion of eligible data, contact us through account help with your linked phone number and…

Privacy Policy Answers For duniagames

These Privacy Policy answers focus on the account and device questions you may have before using duniagames in Indonesia. We explain the records connected with phone verification, cookies, wallet status and requests to change personal details. If your case involves a specific account or payment reference, use the account help path so we can check the relevant record without asking for a password.

The duniagames Privacy Policy covers account details, phone verification, device and browser records, cookies, security events, support requests and payment references. It explains how we use those records for account access, wallet status checks, service security and eligible requests to correct or remove data.

We may collect the phone number and verification result used for account access, plus device, browser and session details created during sign-in. If you use DANA, OVO, GoPay or QRIS, we may also hold a payment reference and status needed for account reconciliation.

Yes. The Privacy Policy covers the DANA or QRIS reference and status shown in your account journey, along with similar records for OVO, GoPay, bank transfer and virtual account steps. We use these details to check matching events, not to request your wallet password.

Use the account help route and state whether you want access, correction or another eligible change. Include the phone number linked to your account and enough context to locate the record. We may complete phone verification before discussing personal account data.

Necessary cookies can keep your sign-in flow and selected settings working, while other cookies help us understand page performance. You can adjust browser controls, but blocking necessary cookies may interrupt phone verification or send you back to the login page.

We retain account, security and payment records for the operational or legal period connected with their purpose. After that period, we delete the record or remove identifying links where local law permits. A request through account help can ask us to explain a specific retention need.

Yes. Contact us through account help and describe the request, device path and screen reached if login is blocked. For a wallet question, add the payment reference and status shown in your account. Never send a password or full wallet credentials.